FIX IT MECHANIC LLC · Effective October 26, 2026
This policy explains how FIX IT MECHANIC LLC, the business behind this Fix It Mechanic website, handles information collected through service requests and related communications.
Information we collect
When you contact us or request service, we collect the information you provide, such as your name, phone number, email address, city or service location, vehicle information, symptoms, messages, and any photos you choose to send. Our website and service providers may also process technical information such as IP address, browser information, timestamps, and referral information to operate and protect the website.
How we use information
We use information to respond to inquiries, prepare estimates, arrange service, communicate about repairs, maintain customer and service records, document communication preferences and consent, and protect our business and systems.
SMS consent and mobile information
Text messaging consent is optional. We send service-related texts only with appropriate consent. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. Choosing not to receive texts does not prevent you from requesting service.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services needed to deliver those messages.
Service providers and other disclosures
We use service providers, including HighLevel/LeadConnector and messaging providers, to host forms, maintain customer records, and support communications. They may process information as needed to provide these services. We may also disclose information when required by law or as reasonably necessary to protect rights, safety, and systems. We do not sell or rent customer contact lists.
Cookies and external links
Our website and embedded services may use cookies or similar technologies for functionality and security. You can manage cookies through your browser settings. External websites have their own privacy policies.
Retention and security
We retain information as needed for service, business records, consent documentation, and applicable obligations. We use reasonable safeguards, but no online system can guarantee complete security.
Your choices and requests
You may contact Chris to request access to, correction of, or deletion of information, or to discuss communication preferences. Some information may need to be retained for business records or applicable obligations. To stop text messages, reply STOP. For assistance, reply HELP or call 951-428-4128.
Contact and updates
FIX IT MECHANIC LLC
Business mailing address: 42410 Moraga Rd, Apt 303
Temecula, CA 92591
Mobile service only — no walk-in repairs at this address.
Email [email protected]
Call 951-428-4128 or visit Request Service. Policy updates will be posted here with a revised effective date.